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Frequently Asked Questions

Account

Order related queries

Payment

Modular Kitchen

Frequently Asked Questions

Account

Order related queries

Payment

Modular Kitchen

Frequently Asked Questions

Account

What is 'My Account'?

How do I update my information?

Is it necessary to have an account to shop on HomeTown.in?

Order related queries

How do I know that my Order has been confirmed?

Can I order a product that is "Out of Stock"?

How do I check the current status of my Orders?

When and how can I cancel an order?

Payment

How do I pay for a purchase?

How do I pay using a Credit or Debit Card?

Is it safe to use my Credit / Debit card on HomeTown?

What is a 3DSecure password?

Can I pay partially with Payback Points along with Other modes of Payment?

What are the EMI Options available?

Modular Kitchen

What do you provide in Modular kitchen/wardrobe?

What is the Sq ft cost of modular kitchen hometown provide?

Tell me price of display in your showroom?

Can you fit dishwasher in my existing kitchen?

I have ready platform but I want modular look….. is it possible?

Can you only change only shutters for me?

Do you also demolish the old kitchen?

Do you also provide platform / granite / countertop?

Do you also provide tiles?

What are the Different kind of kitchens?

Can you make open kitchen for me ( Island kitchen)?

What are the finishes available?

Do you provide online consultation?

Will someone come for site measurement?

If we pay 100% payment will you deliver kitchen in 10 days?

Are you manufacturer?

What is the process to order?

In what all materials you provide kitchens and wardrobes ?

Do you have an exchange offer?

What kind of accessories you have?

What’s is the Warranty?

How fast can you complete the kitchen / wardrobe?

Do you provide electronics?

What EMI facility you have?

Can you elaborate kitchen booking process?

What is after sales service you provide?

I only want the design is that possible?

I have specific colour and design to match? Can you provide?

Can I change colour after finalization of kitchen?

What you don’t cover in Modular Kitchen / wardrobe?

Can we only buy accessory from hometown?

Whats the difference between carpenter kitchen and modular kitchen?

Whats the difference between wardrobes provided in your furniture section and the modular wardrobe?

Do you provide sliding wardrobe?

Do you have fixed range of wardrobes?