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Hometown Promotions and Coupon Offers

Terms & Conditions


Exchange Voucher Terms & Conditions (March 2021)

  • This is an exchange voucher and is redeemable only at the Hometown stores in the city of issuance only. The voucher cannot be redeemed on hometown.in.
  • The validity of this Exchange voucher is 7 days from the date of issuance.
  • This voucher can be redeemed against billing of 4 times the voucher value on Furniture, 4 times the voucher value on Living Essence Mattress, 8 times the voucher value on Home Décor, Furnishings, Tableware, Glassware, Kitchenware, 8 times the voucher value on SIS Mattress, 8 times the voucher value on Furniture Grab and Go products, 8 time the voucher value on Bath Luxury, 10 times the voucher value on Modular Kitchens and 10 times the voucher value on Electronics and Home Appliances.
  • This voucher cannot be redeemed on select products and brands.
  • This voucher should be presented at the cashier desk for redemption at the time of billing and cannot be redeemed at a later stage.
  • This voucher cannot be clubbed with any other vouchers/ offers.
  • This is a promotional voucher. No refund for the voucher value is permitted and it cannot be used as a down payment for finance purpose.
  • This voucher is valid against one transaction only & cannot be clubbed with any other offers in the store.
  • This voucher must be redeemed in full. Partial redemption is not permitted.
  • Once an old product is given for exchange and exchange coupons issued against the same, the old exchange product will not be returned or refunded.
  • In case of any cancellation of purchase order, the amount paid by way of cash/ cheque /credit card only will be reimbursed. No cash refund is possible. The vouchers can be used against purchase of any other product under the exchange policy during the offer period.
  • If the shopping exceeds the minimum value of four times, the difference must be paid by Cash or Credit cards & will not be eligible for further discounts. This voucher cannot be adjusted against another exchange coupons at the later date or time.
  • Participation is the HomeTown Exchange and Upgrade program is purely voluntary and not binding on customers. Products are also available without the exchange offer.
  • Exchange products will be accepted at the sole discretion of the Hometown management.
  • The holder of the voucher is deemed to the beneficiary.
  • The new product will be delivered only after handing over the old products to the Hometown representative as declared at the time of participating in the scheme.
  • Terms and conditions are liable without prior notice.
  • The decision of the HomeTown management will be final and binding on all matters regarding this exchange offer, on issuance or acceptance of the vouchers.
  • Disputes if any will be under jurisdiction of Mumbai courts only.

Exchange & Upgrade - Online Offer

Furniture Exchange / Flat Discount Offer | 1st March 2021

  • Upto 40% OFF on Entire Range & Extra 25% OFF on Exchange or Flat 10% Off on select Furniture
  • Exchange Promo code can be applied during the checkout while purchasing select Furniture
  • Use Exchange coupon code “EXCHANGE” to get FLAT 25% discount on the applicable products (displayed on product page)
  • Hometown team will contact customer for pickup of old products once the order is placed successfully
  • Ordered product using Exchange voucher code will only be delivered post successful pick up of Old furniture products from customer’s location
  • For Exchange offer to be valid, customer will have to exchange old product of same category. For example- If a customer wants to buy a SOFA using Exchange offer then old exchanged product should also be Sofa.
  • All users who are NOT participating in Exchange offer by replacing old products are eligible for Flat 10% Discount on order value on select Furniture (displayed on product page), use Coupon Code – “UPGRADE” during checkout to avail discount
  • Exchange / Upgrade Offer coupon code can only be redeemed in full during transaction and no partial redemption is applicable
  • Additional 500 shipping charges applicable on Exchange furniture for pickup of Old Product.
  • * Terms and conditions of this scheme are liable to change without prior notice, in case of any queries, reach out to customer support team over phone / chat / email (care@hometown.in)

No Cost EMI + 5% Cashback – HDFC Bank

  • This offer is applicable on HDFC Credit and Debit card.
  • No Cost EMI is applicable on 3 months tenure option for order value greater than or equal to Rs.20,000
  • 5% cashback (Max. Rs. 1,000) is applicable on all HDFC Credit and Debit Card EMI transaction (Standard as well as No Cost EMI) with minimum order value of Rs.5000.
  • Cashback will be credited by Bank within 90 days of the transaction date.
  • Offer is applicable across all categories and is valid till 31st March 2021
  • Convenience fee of Rs. 199 + GST will be reimbursed within 10 days of order getting delivered.

* HomeTown reserves the right to include/exclude products from this promo.

* Terms and conditions of this scheme are liable to change without prior notice, in case of any queries, reach out to customer support team over phone / chat / email (care@hometown.in)